Dreamhost Review

Host Website: http://www.dreamhost.com

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Dreamhost are a small company established since April 1997 who started life with just one single Pentium 100 web server. Today they have grown to over 700 servers, each with over 50 times the processing power of the single server they started out with and now host over 200,000 websites in a state of the art data centre. One thing has never changed during there rise and that is the fact that they have always made it number one priority to deal with every client as a human being and friend, which they claim is the real reason behind there success.

Hosting Plans

There plans range from $5.95 for level 1, level 2 at $15.95, $31.95 for level 3 and $63.95 for level 4. All these prices are based on two year pre payment basis. All packages come with excellent support features and the standard features of similar hosting providers.

Level 1, named crazy domain insane for $5.95 is the one we took a more in depth look at. For this an excellent 97 day money back guarantee is included with 24 hour technical support via e-mail. 500 GB of disk storage which automatically increases weekly by 1 GB, a monthly bandwidth allowance of 5 TB which increases weekly by 16GB. The package gives you 3000 e-mail accounts POP/IMAP with web based e-mail access and spam filtering with Spam assassin. Unlimited domain hosting and sub-domain hosting features, custom DNS, PHP4 and 5 supports, full CGI access and canned CGI scripts are all included in the package.

Advanced features

The package has advanced web security which protects your site by enabling the mod_security Apache module on your domain and protects against the most commonly seen web attacks. Form mail which is a CGI script that takes the results of an HTML form and e-mails them directly to an e-mail address of your choice.

All Dreamhost plans include support for Frontpage but you must enable this option first via your control panel.

The control panel or web panel as they choose to call it is in fact the pride and joy of Dreamhost. This is where you go to gain access and control every aspect of your Dreamhost account, it is extremely flexible and tailor made with all the unique features that Dreamhost has to offer they have set new standards for ease of use and customization with there web panel. The process is completely automated and tasks such as adding e-mail accounts or new domains is as simple as one click with your mouse

Support

Dreamhost offer an outstanding system of support for customers when they need it, they have what the call a simple three step approach in dealing with problems. Step 1 is the Wiki support, which they say is the absolute fastest way to getting answers. Here you can search through there huge library of documentation. Wiki is maintained by both Dreamhost staff and some of there most knowledgeable customers.

Step 2 is the discussion forums which customers and employees frequent on a regular basis. Step 3; contact the technical support team, who will try to answer all e-mails in 24 hrs with most being answered much quicker. To contact the support team simple log into your control panel and click the support tab.

Conclusion

Dreamhost offer a support system second to none with some original features built into the package as standard all for a price that would be hard to beat. Definitely one of the packages to be considered when looking to purchase Web hosting.